Terms of Service

These terms are between you and Arvello Holdings LLC (“we,” “us”), and they govern your use of GreenLight. By creating an account you accept them. If you do not accept them, do not use the service.

You must be at least 18 years old and legally able to enter a contract. You must be seeking employment for yourself, you may not use the service to apply on behalf of another person.

GreenLight monitors public company job boards, grades listings against criteria you set, and, once you turn it on, prepares complete applications for you: every field filled, every screening question answered from facts you confirm, cover letter drafted. You review each prepared application and submit it yourself, in your own browser.GreenLight does not submit applications to employers, and it keeps a record of every application you send.

It also identifies the likely hiring manager for your best-matched applications, verifies their current role from their public profile, and drafts a connection note and follow-up message for you to send yourself from your own accounts.

On plans that include it, GreenLight additionally researches independent and boutique executive search firms whose practice matches your target roles, reads their publicly published team pages to identify the recruiters who carry those searches, and drafts the same two messages for you to send yourself. It does not represent you to those firms and does not contact them on your behalf.

When you enable preparation, you authorize us to find matching roles and prepare complete job applications in your name, using the information in your profile, without asking you to approve each one individually. This is a standing authorization and it is the point of the product. Submitting is always yours: nothing is sent to an employer except by you, with your own click, on the employer's own page.

That authorization is bounded. We will never:

• Invent anything about you. Every answer comes from a fact you personally confirmed. If a required question cannot be answered truthfully from those facts, the application stops and asks you.
• Prepare an application to an employer you have shielded. Blocked employers are excluded before grading ever considers a listing, so an application to one is never prepared under your name. When a company cannot be cleared against your shield, it stays blocked.
• Defeat a human verification step. We do not solve CAPTCHAs, forge signatures, or create accounts on your behalf. Applications needing one of those are handed back to you, filled out and ready.
• Send messages as you. Every message we draft, whether to a hiring manager or to a recruiter at a search firm, is drafted for your review and sent by you, from your own accounts. We never hold credentials for your LinkedIn or any other third-party account, and we never send anything as you.

You can pause preparation instantly from any page, and you can withdraw this authorization entirely at any time by turning it off. One plan works differently: on Full Autopilot, a GreenLight specialist, a real person, submits your prepared applications for you under the separate Full Autopilot Service Addendum, which governs that plan's submissions. GreenLight is software carrying out your instructions. It is not your legal agent, recruiter, or representative, no agency or fiduciary relationship is created by these terms, and nothing it does is legal, financial, or career advice.

• Accuracy. You confirm the facts in your Claim Vault, and applications are built from them. You are responsible for their truthfulness. We build safeguards against fabrication, but we cannot verify your employment history for you. You represent and warrant that everything you provide and confirm is accurate, truthful, and not misleading.
• Your account. Keep your password secure. Activity under your account is your responsibility.
• Employer rules. Employers, job boards, and applicant tracking systems have their own terms, and some restrict automated submissions. You are responsible for deciding whether to apply to a given employer and for your use of Autopilot complying with any terms that apply to you. You accept the risk that an employer or platform may reject, discard, or penalize an automated submission. We do not monitor third-party terms, we make no promise that any particular platform permits automated submission, and we recommend not using Autopilot where an employer prohibits it.
• Lawful use. Do not use the service to misrepresent yourself, harass anyone, scrape or resell our data, attempt to breach our systems, or apply on someone else's behalf.

• Plans are sold by monthly application volume and billed monthly or quarterly in advance. Prices are shown on the pricing page and charged through our payment processor.
• The guarantee. We count confirmed submissions, not attempts, and keep working until your plan's number is met, then deliver up to 10% beyond it at no additional charge. Applications that stop at a step only a human can clear are delivered to you completed and are counted as a bonus, never against your total.
• If we fall short. If there are genuinely not enough roles meeting your criteria in a cycle, we tell you so on your dashboard and credit the difference toward the next cycle rather than lowering your standards to hit a number.
• Hiring-manager outreach is included on every paid plan, with a set number of contacts per cycle (Starter 5, Pro 25, Max 60). There is no charge beyond your plan: when the allowance is used up, outreach stops until the next cycle.
• Unused applications and outreach contacts do not roll over except in the shortfall case above. Both allowances reset each cycle.
• Free trials and automatic renewal. New Pro accounts start with a 7-day free trial. A payment method is required to begin the trial. Unless you cancel before the trial ends, your card will automatically be charged $59.99 on the eighth day, and $59.99 every month after that until you cancel. We email you when the trial starts and again three days before the first charge, and both emails contain a one-click cancellation link. You can cancel at any time during the trial from your billing dashboard and you will not be charged. Cancelling during the trial moves your account to the Free plan; your resume, applications, settings and receipts are kept. You may change plans at any point during the trial without ending it and without being charged that day: your trial runs to its original end date, and you are then charged the price of whichever plan you are on.
• Pausing. You can pause at any time. Applications stop and billing stops for 30 days, after which both resume automatically. You can resume earlier whenever you like.
• Cancelling. You can cancel yourself in two clicks from your billing dashboard, at any time, with no phone call and no retention process. Cancellation takes effect at the end of the period you have already paid for, except during a free trial, where cancelling ends the trial immediately and you are never charged. Your data is kept unless you also ask us to delete it. If you would rather not use the dashboard, email support@greenlightapply.com and we will do it for you.
• Refunds. If you are unhappy within 7 days of your first payment, email us and we will refund it, in full, no questions. With the free trial that means a 14-day window in practice: 7 days free, plus 7 days after the first charge. That is deliberate. Beyond that, payments are non-refundable except where required by law.
• Price changes. We will give you at least 30 days' notice by email before any price increase affects you.

We guarantee that applications are submitted. We do not and cannot guarantee interviews, offers, or a job. Nothing in the service is a promise of any hiring outcome, and we are not a recruiter, staffing agency, or career counselor, and we do not represent any employer.

Hiring decisions belong entirely to employers. Job listings come from third-party sources and may be out of date, filled, or inaccurately described; we surface what is published and cannot vouch for it.

Your resume, writing samples, and everything else you provide remain yours. You grant us only the permission needed to run the service for you: to store that material, process it, generate documents from it, and transmit it to employers you apply to. That permission ends when you delete the material or close your account.

Cover letters and resume revisions generated for you are yours to use however you want, including after you stop using the service. The software, interface, and grading system themselves remain ours.

We aim to keep the service running continuously, but we do not promise uninterrupted availability. Job boards change, block automated access, or go down, and applications can fail for reasons outside our control. We may change or discontinue features; if a change materially reduces what you are paying for, we will tell you and offer a prorated refund.

The service is provided “as is.” To the fullest extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent the law allows, our total liability to you for any claim relating to the service is limited to the greater of one hundred dollars or the amount you paid us in the 12 months before the claim, and we are not liable for indirect, incidental, or consequential damages, including lost job opportunities, lost wages, or damage to professional reputation.

Some jurisdictions do not allow these limits, in which case they apply to you only as far as permitted. Nothing in these terms limits any right you have that the law does not allow to be waived.

If a third party brings a claim against us because information you provided was false or misleading, because you violated these terms, or because you violated the law or a third party's rights or terms, you agree to cover the losses, damages, and reasonable legal fees that result, and to cooperate in the defense. This does not apply to the extent a claim results from our own negligence, our own misconduct, or our breach of these terms. We will tell you promptly about any such claim, and we will not settle one in your name without your consent.

We would rather fix a problem than litigate it. Most issues get resolved with an email to support@greenlightapply.com. If that fails, this section is the formal process, and it affects your legal rights, so it is worth reading.

Talk to us first. Before either of us files anything, the one with the dispute sends the other a written description and gives them 60 days to resolve it. For you, that means emailing support@greenlightapply.com. For us, that means emailing the address on your account.

Then binding arbitration, individually. If 60 days pass without a resolution, any dispute arising out of these terms or the service is resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, not in court. The Federal Arbitration Act governs this section. The hearing happens by video or phone, or in the county where you live if you prefer in person. Your filing fee is capped by the AAA's consumer rules and we pay the arbitrator's fees beyond it. The arbitrator can award you everything a court could, individually.

What stays out of arbitration. Either of us can bring an individual claim in small claims court instead. Either of us can ask a court to protect intellectual property or the security of the service. And if your state gives you a right to seek public injunctive relief in court that cannot be waived, this section does not take it away.

No class actions, no jury. You and we each waive the right to a jury trial and to participating in a class, collective, or representative action. Disputes are resolved one at a time. If a court decides that waiver cannot be enforced for a particular claim, that claim proceeds in court and everything else stays in arbitration.

You can opt out. Arbitration is our preference, not a trap. Email support@greenlightapply.com with the subject “arbitration opt out” within 30 days of creating your account and this section will not apply to you. If your account already existed on August 13, 2026, when this section was added, you have 30 days from that date instead. Opting out changes nothing else about these terms.

Mass filings. If 25 or more materially similar demands are filed by the same or coordinated counsel, they will be batched and resolved in stages under the AAA's rules for mass filings.

This section survives the closing of your account.

You may stop using the service at any time. We may suspend or close an account that violates these terms, that we reasonably believe is being used to submit false information, or where required by law. If we close your account without cause, we refund the unused portion of what you paid.

These terms are governed by the laws of the State of Arizona, without regard to conflict-of-law rules. For anything not subject to arbitration under Section 11, disputes will be brought in the state or federal courts located in Arizona, and you and we each consent to that venue. Nothing here prevents either of us from bringing a claim in small claims court.

• Severability. If part of these terms is found unenforceable, that part is trimmed as narrowly as possible and the rest keeps working.
• Entire agreement. These terms and the Privacy Policy are the whole agreement between us about the service.
• Assignment. You may not transfer your account or these terms. We may assign them as part of a merger, acquisition, or sale, and they bind whoever takes over.
• No waiver. If we do not enforce a term today, we can still enforce it tomorrow.
• Events beyond control. Neither of us is responsible for delay or failure caused by things genuinely outside our control.
• Electronic notices. These terms and every notice under them can be delivered electronically. Email to the address on your account counts as written notice.
• Feedback. If you send us ideas, we can use them without owing you anything. That covers suggestions, never your resume or personal content.
• Survival. Sections 6, 7, 9, 10, 11, and 13 survive the closing of your account.

We may update these terms. If a change is material, we will email you at least 30 days before it takes effect, and continuing to use the service afterward means you accept it. If you do not, you may cancel and we will refund the unused portion of your current period.

Contact us at support@greenlightapply.com. See also our Privacy Policy.